COMMUNITY GUIDELINES

• Introduce of SogoBeauty and the Sogo Community.

SogoBeauty is our branded beauty products online store. All the products coming from European, USA, Middle East and Japan. The goal of SogoBeauty is to supply the branded beauty products from different countries in an affordable price. The discount is up to 70%. The beauty lovers can enjoy their shopping in SogoBeauty.

Sogo Community is the community for beauty lovers. In the community, beauty lovers from all walks of life can get advice, share recommendations, inspire others, chat about beauty and anything else, post photos and reviews, and exchange ideas, tips, information, and techniques with fellow Community members.

To participate in the Sogo Community, all you need to do is be a registered beauty.sogogoods.com user and automatically you will become the Sogo Community member. It’s totally free and easy.

• How does the Sogo Community work?

The Sogo Community is a safe space for all beauty lovers alike, regardless of background. It is a place for discussion, asking questions, posting photos and reviews, sharing experiences, and connecting with other Sogo Community members.

While anyone can search and read the Sogo Community for information, only registered members can join Groups, follow other Community members, leave hearts on posts, and post new questions, photos, answers, or comments. Members can track discussions and even receive notifications whenever new posts are made or they have been tagged by other Community members.

• Common-sense rules when participating in Sogo Community.

1. Be respectful. Sogo Community is a safe space for any and all beauty lovers. The Community welcomes participants with a wide range of beliefs and ideas about the subjects they’re discussing, more broadly. We encourage an open dialogue; you do not need to understand or agree with others, but we do require that participants remain courteous and respectful at all times. Please avoid any language that may be considered rude, abusive, or intimidating. This includes having a tone that is consistently critical, derogatory, or otherwise negative toward others. If we see any of the above, we will exercise our right to edit, remove, or block new replies to any post that violates these guidelines. We will also limit or suspend the access of any participant who violates these guidelines. Discriminatory treatment of any user on the basis of age, level/type of education, race, ethnicity, national origin, social class, religious affiliation, sex, sexual orientation, gender, gender identity, physical appearance, serious disease, disability, or any other form of discrimination may result in a permanent ban from the Community.

2. Have good etiquette. When posting in the community, please remember that the people who read your posts sometimes can’t tell what you meant to say or how you intended to say it. Avoid “screaming” your thoughts in ALL CAPITAL letters. And remember that people who do not know you or fully understand your intentions will read your comments. If you think your comments could be misinterpreted, they probably will be. If you think someone has misunderstood you, or has challenged your position, address it calmly in a non-threatening manner.

3. Take a breath. While we do not set formal limits on how much you can post or heart, excessive posting—whether in terms of number of posts or their length—or excessive hearting can majorly interfere with Community Home. There’s room here for many points of view, so don’t feel like you need to have the last word. Please only post in one group when creating a new post. If you publish the same post in multiple groups your duplicate posts will be removed. Additionally, Sogo Community reserves the right to move posts if they are better suited within another Community group.

4. No “trolling.” Sogo Community does not permit trolling, which may include hijacking or taking a thread drastically off-topic, hate speech, rudeness, shaming, personal attacks, bullying, threats or inflammatory posts, impersonating others or creating multiple accounts in order to do any of the actions listed here. If you are trolling, we will take your posts down and your account will be permanently banned. If banned for trolling, you will not be permitted to participate again. Sogo Community reserves the right to contact law enforcement if we suspect your behavior to be unlawful or dangerous toward others.

• Report inappropriate content

The participants do the best monitoring of a community, and we appreciate your help keeping Community safe. If you see any offensive, abusive, or otherwise inappropriate content, please report the content to the administrator of the community. All community members have the ability to Report Inappropriate Content. Once a post has been reported as inappropriate, please note that the post will not be immediately removed; instead, it will be reviewed by our administrators who will take necessary action, whether that means removing the post altogether or editing the content as needed.

Sogo Community will not discuss one user’s actions or account with any other user. That means we won’t tell the reported user who filed the report, but it also means we cannot tell the person making the report what action we’ve taken. In addition, any user who reasonably believes they are at risk of imminent physical harm by an aggressor should contact their local law enforcement agency.

• Your role in the Sogo Community.

Everyone is essential in an online community. By visiting often and participating you not only add to the user-created knowledge base, but you also encourage others to do the same. If you come with your toughest beauty issues, you’ll probably be able to find someone else that has the same problem or can point you in the right direction of a solution. Then if you’re able to find a solution that works for you, you can add your own insight and experience: whether that be posting in the Forum, leaving an honest Rating & Review, responding to Questions & Answers, or posting an unfiltered photo or video in Gallery! Chances are that you may have an answer that someone else has been seeking. You could come in looking for answers and leave with some new friends! Everyone wins.

Topics related to payment/billing, order tracking, or anything else that is Customer Support-related are best left to our Community Admins to respond to, as these SogoBeauty employees have access to information which allows them to assist members in each unique situation.

Remember that online communities should be fun, friendly, informative, and appropriate for everyone. Please leave all judgements at the virtual door.

• No solicitation.

Please do not use these forums to submit or publish any marketing communication, to survey or study the Community, or to advertise or solicit for any business or enterprise. Direct links to other commercial websites are inappropriate for our Beauty Insider Community. Those postings will be removed and can result in the suspension of your access to these services. Please do not reach out to members directly for any type of solicitation or gratis. If you are interested in sending product to Community members, please reach out to a Community Admin.

Please note, Sogo Community will never use the Community Forum or private messages to ask you for sensitive details such as your password or Social Security number, or to transfer monetary payment to anyone. If you receive a message from a Community member soliciting personal information, please report this to the Community Admins.

• Sogo Community employees.

Sogo Community has designated employees who run the Community – they will be responsible for the customer support, manage and monitor the community. All the customer support related matters can go to our Sogo Community Admins.

• If your access is suspended.

Violation of these User Guidelines or Terms of Use may result in the suspension or termination of your access to these services. If your account is suspended, you will not be able to sign in, but will instead receive a message indicating your account status.

• Privacy.

The Sogo Community is a public forum widely accessible on the internet. Whenever participating in any online community, always remember that what you post is viewable by the general public. Please do not post any confidential, or potentially embarrassing information about yourself or anyone else. Posting someone else’s confidential information will result in the termination of your access to these services. Information that you should never post includes the following:

• Your full name
• Your telephone number
• Your mailing address
• Your email address
• Your credit card number(s)
• Your social security number
• Order numbers
• Other receipt information

• Copyright and Intellectual Property Rights

By participating in the Sogo Community, you give sogogoods.com the perpetual, worldwide, irrevocable, royalty-free right and license to use this content in this service or in the marketing of this service. Participants do not have the right to copy or redistribute the content of this service outside of the message boards. Before sharing content to Sogo Community, please make sure this content complies with our Policy. and that you have the rights to post it.